info@metricsmanagement.co.ke
Nairobi,Kenya
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Assistant Admin
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Assistant Admin

Overview
Our client is a fast-growing Internet Service Provider (ISP) based in Kiambu County. With a dedicated technical team and an expanding customer base, they are committed to delivering reliable internet solutions, maintaining operational efficiency, and providing exceptional customer service.
We are looking for a proactive and detail-oriented Assistant Admin to join their team. The ideal candidate will support daily operations, manage documentation, coordinate internal communications and assist with logistics and customer interactions to ensure smooth and efficient business operations.
No. of Vacancies
1
Specific Skills
· Minimum 1 year of administrative or office support experience.
· Proficiency in Microsoft Excel—including data entry, formulas, and formatting.
· Experience with CRM systems (e.g., Zoho, HubSpot, Salesforce) is essential.
· Excellent organization and time management skills.
· Strong communication skills—written and verbal.
· High level of accuracy and attention to detail.
· Ability to multitask and work with minimal supervision.
· Residing in or near Kiambu County (or willing to relocate).
Responsible For
· Manage and update internal documents including client records and service request logs.
· Schedule meetings, appointments, and maintain team calendars.
· Handle incoming communication—calls, emails, and correspondence.
· Maintain organized filing systems (digital and physical).
· Support data entry and generate reports using Microsoft Excel.
· Assist with CRM updates and cross-team coordination.
· Track technician schedules and provide administrative support to the technical team.
· Coordinate follow-ups on service tickets and support customer communication.
Job Nature
Full Time
Educational Requirements
· Diploma in Business Administration, Office Management, IT, or a related field
Experience Requirements
Minimum 1 Year
Job Location
Kiambu County
Job Level
Mid Level

How to Apply

 

Interested candidates can send their resumes to hr@metricsmanagment.co.ke mentioning "Job Title" in the subject line.

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